Privacy Policy
Last Updated: October 9, 2026
This Privacy Policy explains what information Broadcast Matrix LLC collects and how we use it when you visit our websites or use our services.
Information We Collect
- Information you give us: When you fill out forms, contact us, or sign up for hosting, we collect your name, phone number, email address, billing information, and any other details you provide.
- Website forms: Messages you send through our website forms are emailed to us and are not stored on the website.
- Payment details: Payment card details are handled by our payment processor; we do not store card numbers ourselves.
- Automatic data: Like most websites, we collect basic technical information such as your IP address, browser type, device information, and pages visited.
- Analytics: We use analytics tools to help us understand how visitors use our site, improve our content, and measure traffic. These tools use cookies.
How We Use Your Information
We use the information we collect to:
- Provide and manage your hosting service
- Respond to your support requests and questions
- Call or email you back when you ask us to
- Send important billing, renewal, and account notices
- Analyze and improve our websites and services
- Maintain the security of our sites
Cookies and Tracking
We use essential cookies for site functionality (login, security, etc.). We also use analytics cookies to understand visitor behavior and improve our website. You can manage or disable these cookies through your browser settings.
How We Share Information
We do not sell your personal information.
We may share information only in these limited cases:
- With trusted service providers (such as our payment processor, hosting partners, or analytics providers) who help us operate the service and are required to keep it confidential
- When required by law or to protect our legal rights and safety
Your Rights
You can request to access, correct, or delete your personal information by contacting us. We will respond promptly.
Data Security
We use reasonable security measures to protect your information. However, no system is completely secure.
Children’s Privacy
Our services are intended for adults. We do not knowingly collect personal information from children under 16.
Updates to This Policy
We may update this Privacy Policy from time to time. We will post the new version here with an updated “Last Updated” date.
Questions or Requests?
Feel free to contact us anytime through the contact form on our home page or by phone at (206) 774-9196.